Nexion Technologies (M) Sdn Bhd (“Nexion”, “we”, “us”, or “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”).
This Privacy Policy outlines how we collect, use, and protect your personal data in connection with our cybersecurity products and services.
1. Collection of Personal Data
To provide our services efficiently and securely, we may collect your personal data through various means, including our website, online forms, or direct communication. Personal data collected may include, but is not limited to:
- Name;
- Identity Card no;
- Gender;
- Email address;
- Mobile phone no;
- Passport no;
- IP address;
- Images (still/recording)
- Sensitive personal data; and any
- Personal Identifiable Information (PII) defined by international privacy laws or standards;
- Phone call recordings;
- Credit card or debit card or banking details.
2. Purpose of Data Processing
Your personal data may be processed for the following purposes:
- for the purpose of verifying your identity;
- if we believe it is relevant, to process your application for our services;
- managing network, servers or employed software;
- maintaining the security of our system (including against security breach);
- detecting, rogue activities or fraudulent activities or activities that might reduce our reputation, and stopping such activities;
- verifying credit worthiness;
- processing credit card payments;
- administering our services provided to you by collecting analytic information for, billing purposes, collecting payments due, monitoring our performance (service levels, service issues and its resolution, or QA/QC)
- addressing your queries (billing, complaint or general enquiries);
- for optimizing services – our system (in planning its, expansion or upgrades or routine testing or maintenance scheduling) or our staff (by training);
- complying to regulatory requirements;
- being ready for legal challenges (including investigating, defending or initiating, claims, charges or proceedings); or
- producing data as may be required (by our suppliers, data analysers, market researchers, research bodies or government authorities);
- to contact you through any of Your points of contact including but not limited to providing customer care, furnishing your requested information, [providing location based services save for when you have turned it off,] improving relationship, appraising you of products (newly developed, changed, modified or deprecated) or obtaining your feedback on the Service; or
- as permitted by any law, regulations, guidelines or the authorities.
3. Disclosure to Third Parties
We may disclose your personal data to:
- Our subsidiaries, affiliates, or trusted service providers
- Third parties involved in supporting or providing our services (e.g. IT vendors, hosting providers, payment processors)
- Regulatory authorities or government bodies, when required by law
All such disclosures will be made in accordance with applicable laws, regulations, and industry standards.
4. Consent and Acceptance
By using our website or engaging our services, you agree and consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. Your consent may be indicated by checking a consent box, submitting a form, or continued usage of our services.
You also consent to our processing of any sensitive personal data where necessary to fulfill the services requested.
5. Withdrawal of Consent
You may withdraw your consent to our use or processing of your personal data at any time by contacting us in writing. Upon receiving your request, we will take all reasonable steps to give effect to your withdrawal, unless we are required to retain certain data for legal or operational purposes.
6. Access & Correction
You may request to access or correct your personal data held by us by submitting a written request. Upon verification, we will provide access or make necessary corrections in accordance with PDPA.
7. Contact Information
If you have any questions regarding this Privacy Policy or wish to make a request concerning your personal data, please contact us at:
Nexion Technologies (M) Sdn Bhd📧 Email:
[email protected]📍 Address: A-2-3, Block A, Jalan PJU 1A/3J, Taipan 1, Ara Damansara, 47301 Petaling Jaya, Selangor.
📞 Phone: 03 - 7859 6283
